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Do you offer discounts for bulk orders?

Yes, we provide volume discounts for bulk purchases. Contact us for details.

How do I submit my image?

On each product page, you can upload your image. We will then try to enhance your image for the best quality.

How is my plaque packaged?

Each plaque is carefully packaged in protective material to ensure it arrives in perfect condition.

Do you offer pre-designed templates?

Yes. All of our designs are made in-house

Can I customize the design of the plaque?

Absolutely! You can choose the size, shape, text, images, and design elements to create a plaque that’s perfect for your needs.

What types of acrylic plaques do you offer

We offer a variety of plaques, including personalized awards, wall art, event plaques, and commemorative keepsakes.

Do you offer repairs or replacements for damaged plaques?

Yes, if your plaque arrives damaged, please contact us within 3 days, and we’ll replace it.

How long does shipping take

Fulfillment time: 2-5 Business Days

US Domestic - Regular 1-4 Business Days

International - 10-30 Business Days

How does refund work

At YourProudeMoment.com each product is crafted exclusively after an order is placed, ensuring a unique and personalized experience. Because of this, we cannot accept returns or exchanges for items ordered in the wrong size, color, or due to a change of mind.

However, if you receive a damaged item or there’s a manufacturing issue, we’re happy to provide a free replacement or a refund. Please notify us within 30 days of receiving the product by submitting the “Submit Issue” form and including a clear photo of the issue. We're here to assist you!

Do you ship internationally?

Yes, we offer international shipping. Additional shipping costs and delivery times may apply.

What if I’m not satisfied with my plaque?

Customer satisfaction is our priority. If you’re unhappy with your plaque, let us know, and we’ll work to make it right.

Can I return or exchange my plaque?

Since plaques are custom-made, we do not accept returns unless there is a manufacturing defect.

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